Help

Below you will find a list of frequently asked questions with answers. If you have a question that is not answered below, please contact us.

Registration

Q: How much does it cost to register?
A: Nothing. Registration is FREE.
Q: Do I have to register to use the site?
A: No. You can browse and search ads without registering. You should still register, to save time, as the site will remember various preferences for you. If you want to create ads, you will need to register. Registration is FREE.
Pricing and Payment

Q: How Much Do Ads Cost?
A: In order to kick this site off all ads are free for a limited time. The first 500 ads placed will be at no cost.
Q: How Long Does an Ad Run?
A: Each ad runs for 30 days.
Creating and Managing Ads

Q: Do I Have to Register to Create Ads?
A: Yes. You must be a registered user to create ads. Registration is free.
Q: I created an ad, but it does not show up in search results. Why?
A: You need to run your ad. Go to My Account and click on Run ad to the left of the ad you wish to run. The system will ask for your credit card information, and your ad will run as soon as your payment is processed.
Q: I sold my stuff. How do I stop my ad from running?
A: From the My Account page, click on the Stop link to the left of the ad.
Q: What Category Should I Put My Ad In?
A: If you don't see a category listed, choose miscellaneous.
Q: What state should I put my ad in?
A: The state you live in. By default the state will be the state you specified on your profile when you registered, but you can change this at any time.
Q: Will my ad be visible in other states?
A: Yes. All ads are visible in any state. The system will, however, always show a person ads in their state first, then ads from outside their state.
Privacy

Q: I don't want my name, phone number or email address to appear on your site. What should I do?
A: You can have all your personal information remain private. Update your personal privacy preferences from the My Account page.
Q: If all my information is private how can a buyer contact me?
A: When your ad appears, instead of showing your contact information the following appears: "This seller has chosen to remain private. You may contact this seller via anonymous email by clicking here." The prospective buyer completes an on-line form and the system sends you an email without revealing your information to the prospective buyer.
Q: What is your privacy policy?
A: See Privacy Policy for details.
States

Q: How Do States Work?
A: bmconnections.com covers all states in Australia. When you register or create ads, you select a state. When you browse ads, ads in your state will be shown first. When you search for ads, ads in your state will be shown first.